Most of Opelika Power Service’s Administration, line crews, Engineers and IT specialists have already moved into the new OPS facilities, located at 600 Fox Run Parkway. The Customer Service Division of OPS has remained at City Hall and customers who wish to pay their electric bills in person can continue do so without interruption.
On Monday, July 1st, the full transition of services to the Opelika Power Services Building begins, and by Monday, August 5th, all OPS personnel will be operating out of the new facilities. Here is the schedule for services during the month of July.
•Monday, July 1st: One Customer Service Representative will be at the OPS Building on Fox Run Parkway to accept electric bill payments. (No drive through service will be available at this facility until July 15th ) FULL CUSTOMER SERVICE will continue at Opelika City Hall – including drive through service.
•Monday, July 15th: There will be FULL CUSTOMER SERVICE at the OPS Building on Fox Run Parkway – including drive through service. ONE Customer Service Representative will remain at Opelika City Hall to receive electric bill payments inside. (No drive through service will be available at City Hall)
•Friday, August 2nd: LAST DAY that Customer Service for Opelika Power Services will be offered at City Hall
•Monday, August 5th: OPS Customer Service Division will be operating exclusively from the Opelika Power Services Facilities at 600 Fox Run Parkway. There is a night depository box available at both locations through August 2nd.
The new OPS building is easily accessed off of Fox Run Parkway, and will have the same hours for customer service as it had at City Hall: Monday – Friday; 8:00 a.m. – 4:30 p.m.
PLEASE NOTE: Opelika Power Services has not begun serving the community with Phone, Internet and Cable Services. Although there has been no “start date” given at this time, we expect to be able to announce the arrival of those services sometime later this summer. (Source: City of Opelika)
From the Archives — originally published on the Opelika Daily News on June 28, 2013. View the original page.
